Privacy Policy

At Dezzywear, we're passionate about football and protecting your privacy is as important to us as a solid defense on the pitch. As a Moroccan-based online store specializing in high-quality football jerseys, we collect, use, and safeguard your personal information in compliance with applicable laws, including Morocco's Law No. 09-08 on the Protection of Personal Data and international standards like GDPR where relevant. This Privacy Policy explains how we handle your data, your rights, and how we keep things secure. By using our website (dezzywear.shop), making a purchase, or interacting with us, you agree to these practices. If you have questions, reach out—we're here to help.

1. Information We Collect

We only collect the data necessary to provide you with the best shopping experience and deliver your jerseys on time. Here's what we gather:

- **Personal Information**: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping/billing address, payment details (processed securely via third-party gateways).

- **Order and Usage Data**: Details about your purchases, wishlist items, and preferences (e.g., favorite teams) to personalize recommendations.

- **Communication Data**: If you subscribe to our newsletter, join our community, or reach out via chat/email/WhatsApp, we collect your messages and responses.

We don't collect sensitive information like racial or ethnic origins, political opinions, or health data unless you voluntarily provide it (e.g., in custom jersey requests).

2. How We Use Your Information

Your data fuels our goal of making Dezzywear your go-to for affordable football gear. We use it to:

- Process and fulfill orders, including shipping via partners like Cathedis.

- Communicate with you about your account, orders, promotions, or support (e.g., order updates or newsletter tips on upcoming matches).

- Improve our services: Analyze trends to stock popular jerseys (like Atlas Lions kits) and enhance the site.

- Personalize your experience: Suggest jerseys based on your past buys or location (e.g., Morocco-specific deals).

- Prevent fraud and ensure security during transactions.

- Comply with legal obligations, such as tax reporting or dispute resolution.

We won't use your data for unrelated purposes without your consent.

3. Sharing Your Information

We don't sell or rent your data—it's yours, and we treat it like a treasured match-worn jersey. We may share it only when necessary:

- **Service Providers**: With trusted partners for shipping (e.g., couriers), payment processing (e.g., PayPal, Visa), and site hosting (e.g., secure cloud services). They’re bound by strict confidentiality.

- **Legal Requirements**: If required by law, such as Moroccan authorities or international regulations, or to protect our rights (e.g., in case of fraud).

- **Business Transfers**: In the rare event of a merger or acquisition, your data would be transferred securely.

- **With Your Consent**: For marketing partners or custom features, but only if you opt in.

For international orders, data may be transferred outside Morocco (e.g., to EU servers), but we ensure adequate protections like standard contractual clauses.

4. Cookies and Tracking Technologies

Like a smart scout analyzing plays, we use cookies and similar tools to make our site work smoothly:

- **Essential Cookies**: For cart functionality and secure logins.

- **Analytics Cookies**: To understand site traffic (via Google Analytics—anonymous data only).

- **Marketing Cookies**: For personalized ads on social media or retargeting (e.g., reminding you of that Barcelona jersey you viewed).

You can manage cookies via your browser settings or our cookie banner. Opting out may limit some features, but won't affect core shopping.

5. Data Security

We prioritize your data's safety with industry-standard measures: SSL encryption for all transactions, secure servers, firewalls, and regular audits. While no system is 100% impenetrable (even the best teams concede occasionally), we work tirelessly to protect against breaches. If a security incident occurs, we'll notify affected users and authorities as required by law.

6. Your Rights and Choices

As a fan, you control your data. Under applicable laws, you have rights to:

- **Access**: Request a copy of your personal data.

- **Correction**: Update inaccurate info (e.g., fix your address for faster shipping).

- **Deletion**: Ask us to erase your data (subject to legal retention needs, like order records for 5 years).

- **Objection/Opt-Out**: Unsubscribe from emails anytime (click the link in our messages) or object to processing for marketing.

- **Portability**: Get your data in a usable format.

- **Withdraw Consent**: For any optional uses, like newsletters.

To exercise these, Contact us at +212784906008 with your request—we'll respond within 30 days (or sooner for simple queries). For Moroccan residents, you can also contact the National Control Commission for the Protection of Personal Data (CNDP) if needed.

7. Children's Privacy

Our site is for fans 16+ (or 13+ with parental consent where required). We don't knowingly collect data from children under 16 without verifiable parental consent. If we discover such data, we'll delete it promptly.

8. Third-Party Links

Our site may link to partners like social media (e.g., Instagram for fan highlights) or payment sites. We’re not responsible for their privacy practices—check their policies before sharing info.

9. Data Retention

We keep your data only as long as needed: order details for 5 years (for legal/tax reasons), account info until you delete it, and analytics data anonymized after 2 years. Inactive accounts may be archived after 2 years of no activity.

10. Changes to This Policy

We'll update this policy as our game evolves (e.g., new features or laws). Major changes will be posted here and notified via email or site banner. Continued use after updates means you accept them. Check back periodically!

Questions about privacy? We're an open book. Reach out to:

- Email: contact@dezzy.shop

- Phone/WhatsApp: +212-784906008

At Dezzywear, your trust is our MVP. Thanks for being part of our football family—now go score some goals! ⚽